BTS in Operational Sales Management
DIPLOMA SUMMARY
Graduates of the BTS in Operational Sales Management (MCO) are expected to take operational responsibility for all or part of a sales unit. A sales unit is a physical and/or virtual place where potential customers can access a range of products or services.
STUDY TRIPS INCLUDED in second year
Dublin, Berlin, Malta, New York, London
Validation
BTS Operational Sales Management issued by the French Ministry of Higher Education and Research.
Level 5 diploma. Fiche RNCP N°38362 registered on December 11, 2023.
NSF Code: 310 Spécialités plurivalentes des échanges et de la gestion
312 : Commerce, sales
Objectives
BTS MCO graduates work with current and potential customers. It varies according to the structure, missions and status of the organization employing them. BTS MCO graduates master the essential techniques of operational management, management and sales promotion. They apply their communication skills to their day-to-day work.
They make constant use of digital applications and technologies, as well as information processing tools.
Their professional activities require compliance with legislation, rules of ethics and deontology. They are also part of a constant concern to combat all forms of professional discrimination, protect the environment and contribute to sustainable development.
Professions
- Sales and service advisor
- Sales consultant
- E-commerce sales consultant
- Account manager
- Customer service manager
- Merchandiser
- Assistant manager
- Department assistant
- Local business unit manager
PROGRAM
Year 1 & 2
PROFESSIONAL TRAINING
Developing customer relations and consultative selling
Marketing and sales promotion
Operational management
Sales team management
GENERAL COURSES
General culture and expression
Modern language (English)
Economic, legal and managerial culture
Assessment methods
Final exams
Mock exams and practice orals
Group work
Competency blocks
You can validate one or more blocks of skills independently by referring to the France Compétences sheet and contacting the school by telephone or e-mail to study the feasibility for you.
Diploma advantages
Diploma prepared and validated
BTS Operational Sales Management issued by the French Ministry of Higher Education and Research. Level 5 diploma. RNCP code 38362. NSF Code 310, 312
Equivalence: Training equivalent to any other Level 5 diploma in the field of commerce. More information on available diplomas here
Equivalence
Training available in 24 months after obtaining a vocational, technological or general baccalaureate, or any other Level 4 diploma.
Teaching methods
1350 hours of theory for the two years.
16 hours per week (Monday & Tuesday).
Exclusively sandwich course (24-month apprenticeship or professionalization contract).
Entrance fees
Free registration based on application and interview.
Diploma fees
Apprenticeship training paid for by the OPCO of the student’s host company.